You can customise the design of your emails to keep them consistent with your brand. These settings allow you to add your logo, choose background and text colours, customise fonts, adjust styling such as button appearance and spacing, and configure your email footer.
Changes are generally shown in a live preview as you make them, making it easy to see how your emails will look before saving your changes. Once saved, these design settings will be applied consistently to emails created in the system.
How do I add or change the logo in the email header?
We highly recommend using a high-quality PNG version of your logo with a transparent background. Use the largest version available to ensure the logo remains clear when displayed. Your graphic designer should be able to provide this.
Quick tip: make sure there's no extra space around your logo; if so, crop it first before uploading it.
Go to Emails > Settings > Logo.
Click the Choose file button.
Choose the logo from your computer and click the Open button.
Click the Update button to save your changes.
How do I remove the logo?
Go to Emails > Settings > Logo.
Tick the Remove logo checkbox.
Click the Update button to save your changes.
How do I edit the logo height?
Go to Emails > Settings > Logo.
Enter a Logo height between 50 and 100 pixels.
Click the Update button to save your changes.
How do I edit email colours?
You can customise the following colours:
Backgrounds: background, header background, content background and footer background
Headings: heading 1, heading 2, heading 3 and heading 4
Text: paragraph and footer text
Links: link and footer link
Buttons: button background and button text
Other: horizontal line
Go to Emails > Settings > Colours.
Select the colour you want to change.
Use the colour picker to choose your colour. Drag the dot on the coloured square to choose a shade, or drag within the rainbow column on the right to select a hue. You can also enter a specific hex code in the text box or select a colour from your pre-set palette colours.
Click Choose to apply the selected colour. The preview to the right will update to show how your email will look.
Repeat these steps for any other colours you want to change.
Click the Update button to save your changes.
How do I edit email fonts?
You can customise the following font settings:
Font family: choose the font to use.
Font weight: choose how light or bold the text appears.
Letter case: choose the text case.
Letter spacing: adjust the spacing between characters.
Font size: set the text size in pixels.
Line height: adjust the spacing between lines of text.
Go to Emails > Settings > Fonts.
Select the element you want to customise, such as Heading 1, Heading 2, Heading 3, Heading 4, Paragraph or Button.
Adjust the font settings. The preview to the right will update to show how your email will look.
Repeat these steps for any other elements you want to customise.
Click the Update button to save your changes.
How do I edit email style?
You can customise the following style settings:
Header border bottom width: the width of the border below the email header in pixels.
Button border radius: how rounded the corners of buttons are.
Button border width: the width of the border around buttons in pixels.
Button padding vertical: the amount of space above and below the button label, which controls how tall buttons are.
Button padding horizontal: the amount of space to the left and right of the button label, which controls how wide buttons are.
Horizontal line padding top: the amount of space above horizontal lines.
Horizontal line padding bottom: the amount of space below horizontal lines.
Footer border top width: the width of the border above the email footer in pixels.
Link underline: whether links in your emails are underlined.
Go to Emails > Settings > Style.
Adjust the style settings you want to change. The preview to the right will update to show how your email will look.
Repeat these steps for any other style settings you want to customise.
Click the Update button to save your changes.
How do I show or hide social media links in the email footer??
Go to Emails > Settings > Footer.
Tick the Show social media links checkbox to show the links, or untick it to hide them.
Click the Update button to save your changes.
How do I add a Privacy Policy link to the email footer for Email campaigns?
If you want to send email campaigns, you must provide a link to your privacy policy. For more details, see Email campaigns.
To add a Privacy Policy link that is displayed in the footer of your email campaigns:
Go to Emails > Settings > Footer.
Enter a Privacy Policy URL, such as /privacy-policy. (If you don't have a Privacy Policy page yet, create one under Website > Pages.)
Click the Update button to save your changes.