Users are people who can log in to your Airsquare account.

How do I add a new user?

  1. Go to Account > Users & roles > Users.
  2. Click Add.
  3. Fill in the details for the new user and select which roles will be assigned to them. Roles determine what permissions they have.
  4. Click Add.

They will automatically be sent an email with details on how to choose their password.

Can I see a user's password?

No, we prevent you from seeing a user's password, so that it's only known to them. 

Can I manually set a password for a user?

To ensure the password is only known to the user, we don't allow you to set a password for them.

Instead they must reset their password themselves.

How do I send a password reset email to user?

  1. Go to Account > Users & roles > Users.
  2. Next to the user, under More, click Send password reset email.

The user will be emailed a password reset email where they can click a button to follow the reset password process.

Can I limit a user's access to certain parts of Airsquare?

Yes. A user's access to Airsquare is determined by their roles.

How do I edit a user?

  1. Go to Account > Users & roles > Users.
  2. Next to the user, click Edit.
  3. Edit the details for the user.
  4. Click Update to save.

How do I disable a user?

If you want to disable a user and prevent them from logging into Airsquare:

  1. Go to Account > Users & roles > Users.
  2. Next to the user, under More, click Disable.

How do I activate a user?

  1. Go to Account > Users & roles > Users.
  2. Next to the user, under More, click Activate.

How do I delete a user?

  1. Go to Account > Users & roles > Users.
  2. Next to the user, under More, click Delete.
  3. Click Delete.
Did this answer your question?