Add packages you commonly use to make fulfillment a breeze

Dave Quested avatar
Written by Dave Quested
Updated over a week ago

What are packages?

Packages are pre-defined boxes, bags and envelopes which you commonly use to ship your orders. By pre-loading these packages, you save time fulfilling orders as you don't need to manually enter the package dimensions each time.

Packages can also reference specific courier rates that are provided by connected couriers. For example, if you have a package with the code A4 and a connected courier who offers a rate on an A4 sized package, then the relevant rate will be offered for that package.

How do I add a package?

In the admin area

  1. Go to Commerce > Settings > Packages.

  2. Click Add (top right).

  3. Enter a Name.

  4. Optionally, enter a Code.

  5. Under Dimensions, enter the width, height and depth.

  6. Optionally, enter a Max weight.

  7. Click Add.

How do I import packages?

If you have lots of packages to add, using the import will be faster.

In the admin area

  1. Go to Commerce > Settings > Packages.

  2. Click Import (top right).

  3. Follow the instructions on how to prepare your excel spreadsheet to upload, save on your computer somewhere.

  4. Select the excel file on your computer.

  5. Click Import.

Courier package imports

Here's some excel docs we've prepared for you to quickly import packages for specific connected couriers:

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