URL redirects allow you to handle URLs which don't exist on your site and result in a 404 (not found). You can tell these 'broken links' to redirect to somewhere else.

Setting up URL redirects is handy if:

  • Your migrating your store to Airsquare from another platform and the URLs are different.
  • You've changed the URL path for a page/product/event/article and want the old link to still work.
  • You're sending an email newsletter and sent the wrong link to everyone!
  • You want to create shorter URLs which you want to share in emails, over the phone or social media.

Setting up a URL redirect just requires the old URL path (link that doesn't exist) and the new URL path (where you want it to go to).

How do I add a URL redirect?

  1. Go to Website > Settings > URL redirects.
  2. Click Add.
  3. Enter the Old URL path (link that doesn't exist).
  4. Enter the New URL path (where you want it to go to on your site).
  5. Click Add.

Note the URL paths must start with a forward slash '/'.

Help! URL redirects for .asp, .aspx, .php, .html, .htm don't work!

By default we block all requests to those file extensions.

We can remove this restriction if you require.

How do I edit a URL redirect?

  1. Go to Website > Settings > URL redirects.
  2. Find the URL redirect you want to edit and click Edit.
  3. Change the URL paths.
  4. Click Update.

How do I delete a URL redirect?

  1. Go to Website > Settings > URL redirects.
  2. Find the URL redirect you want to delete and click Delete.
  3. Click Delete.

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