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Order receipts
Dave Quested avatar
Written by Dave Quested
Updated over a year ago

How do I print a receipt?

In the POS app

When you get to the order confirmation page on the POS, there's a button to print a receipt.

If you need to print a receipt for a previous order:

  1. In the menu, click Orders.

  2. Find the order, click on it to view it

  3. Click the three dots icon top right and choose Print receipt

In the admin area

You can print a receipt via the admin area for orders already processed:

  1. Go to Commerce > Orders.

  2. Find the order and click View.

  3. Click Download > Receipt. This will download the receipt as a PDF where you can then open and print.

How do I change the contact details on the receipt?

In the admin area

  1. Go to Account > Settings > Contact details.

  2. Change the necessary details.

  3. Click Update

How do I put my logo on the top of the receipt?

In the admin area

  1. Go to Commerce > Settings > Logos.

  2. Select your Print logo.

  3. Click Update.

How do I hide the SKU next to items on the receipts?

In the admin area

  1. Go to Commerce > Settings > Orders.

  2. Untick 'Display the SKUs of products and sub products on your print receipts'

  3. Click Update.

How do I add a custom message my receipts?

In the admin area

  1. Go to Commerce > Settings > Orders.

  2. Enter a Receipt message.

  3. Click Update.

It will be displayed just above your contact details at the end of the receipt.

How do I add my tax number to my receipts?

In the admin area

  1. Go to Commerce > Settings > Tax.

  2. Enter your Tax number.

  3. You may also want to choose your Local tax name (e.g. VAT, GST, etc)

  4. Click Update.

What is the QR code on the receipt for?

You can use the Airsquare mobile app (Android, iOS) to scan the QR code to find it quickly and action things for the order.

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