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Event session ticket types
Event session ticket types

How to create ticket types for different sessions of the same event.

Clare Wade avatar
Written by Clare Wade
Updated over a year ago

What are ticket types for sessions?

In Airsquare, 'Ticket types', refers to the various types of tickets that you can offer, for the same session. For example:

  • You could offer people 'Early Bird' tickets, which are available up until a certain date at a cheaper price;

  • You could offer 'VIP' tickets, which have certain perks and are more expensive;

  • You could offer 'seated' or 'standing' tickets;

  • You could offer a 'standard' ticket, rather than having a variety of ticket options.

Ticket types allow you to specify how many tickets are available for each session, if ticket limits are applicable.

How do I add a ticket type to a session?

In the admin area

  1. Go to Commerce > Events > Events

  2. Find the event that contains the session you are looking for and click on it.

  3. Click the Sessions tab under the event heading.

  4. Find the session you are looking for and click on it.

  5. Click the Ticket types tab under the session heading.

  6. Click the Add button on the top right.

  7. Enter a Title, e.g. Standard, VIP etc.

  8. Optionally, enter a Description.

  9. Optionally, enter Ticket information.

  10. Optionally, enter the Maximum tickets available.

  11. Enter a Low ticket threshold.

  12. Enter Prices**.

  13. Select a Tax type.

  14. Optionally, select a Booking start date.

  15. Optionally, enter a Booking end date.

  16. Tick/untick Hide if sold out.

  17. Tick/untick Hide if outside booking dates.

  18. Select a Website status.

  19. Click the Add button.

How do I edit a ticket type?

In the admin area

  1. Go to Commerce > Events > Events

  2. Find the event that contains the session you are looking for and click on it.

  3. Click the Sessions tab under the event heading.

  4. Find the session you are looking for and click on it.

  5. Click the Ticket types tab under the session heading.

  6. Find the ticket type you are looking for and click the Edit button in the Options column.

  7. Edit the ticket types details.

  8. Click the Update button.

How do I delete a ticket type?

In the admin area

  1. Go to Commerce > Events > Events

  2. Find the event that contains the session you are looking for and click on it.

  3. Click the Sessions tab under the event heading.

  4. Find the session you are looking for and click on it.

  5. Click the Ticket types tab under the session heading.

  6. Find the ticket type you are looking for and click the Delete button in the Options column.

  7. Click the Delete button to confirm.

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