What are ticket types?

In Airsquare, 'ticket types' refers to the various types of tickets that you can offer, for the same event. For example:

  • You could offer people 'Early Bird' tickets, which are available up until a certain date at a cheaper price;

  • You could offer 'VIP' tickets, which have certain perks and are more expensive;

  • You could offer 'seated' or 'standing' tickets;

  • You could offer a 'standard' ticket, rather than having a variety of ticket options.

Ticket types allow you to specify how many tickets are available for each event, if limits are applicable.

How do I create ticket types?

  1. Go to Commerce > Events.

  2. Click on Events in the left hand menu.

  3. Find the event that you want to create ticket types for and click on the event to edit.

  4. Click the Tickets types tab under the event heading (Please note: If the event has multiple sessions, you will add Ticket types to each session, not the overall event).

  5. Click on +Add on the right.

  6. Give the Ticket type a name e.g. Standard, VIP etc.

  7. You have the option of adding a description of what the ticket type means; you can also specify the maximum number of this ticket available.

  8. Add a price to the Ticket type (if the event is free, add the price as 0).

  9. Select published or unpublished.

  10. You have the option to select the booking start & end dates for the ticket type - Useful in the case of 'Early Bird' tickets.

  11. Select Add.

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