How does the bank transfer option work on my website?
If you've enabled bank transfer, it'll appear as a payment method to the customer during checkout. If they choose to pay with this method, the order is immediately added when they click Place order. The order has a status of Awaiting payment. They are then shown an order confirmation screen which displays the Payment instructions you've entered for their chosen currency / billing country.
Once you've received payment, you should record a payment against the order.
How do I show bank transfer as a payment option on my website?
In the admin area
Go to Commerce > Settings > Website payment methods.
Under Website payment methods make sure the Bank transfer option is selected.
Click Update.
Note, it won't show unless you have added bank transfer accounts for the currencies / countries you want to offer it for.
How do I add bank transfer accounts?
In the admin area
Go to Commerce > Settings > Bank transfer accounts.
Click Add top right.
Select a Currency.
Optionally select a Country (if you want specific instructions for different currency/country combinations).
Complete your Payment instructions, we show this to the customer on the order confirmation screen and email they get sent. We've pre-filled it with some suggested instructions, but don't forget to replace your bank account details!
Click Add.
Repeat for every currency / country combination you want to support.
Can a customer pay by bank transfer on the POS?
Yes. We show Bank transfer on the payment screen if a customer has been added to the sale. The order goes through as Awaiting payment and it shows Payment instructions from a matched bank transfer account (if it exists).